Accessibility

Last updated: August 12, 2026

Our commitment

Accounts Clarity is committed to making our website usable by as many people as possible, regardless of ability or technology. We believe clear, accessible information is part of good service, not an afterthought.

Standards we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the recognised international standard for making web content more accessible to people with visual, hearing, cognitive, and motor disabilities.

What we do

Measures we take to keep this site accessible include:

  • using sufficient colour contrast between text and background;
  • structuring pages with meaningful headings so they can be navigated by screen reader;
  • providing text alternatives for meaningful images, and marking decorative images so assistive technology can skip them;
  • ensuring the site can be navigated using a keyboard alone, with a visible focus indicator;
  • using readable type sizes and allowing text to be resized without breaking the layout;
  • designing the site to work on a range of screen sizes and devices.

Known limitations

Despite our efforts, some limitations may remain. Content provided by third-party tools — such as embedded forms or scheduling widgets — is not always fully under our control. Where we find an accessibility barrier we work to correct it or provide an alternative way to get the same information or service.

Alternative ways to reach us

If any part of this website prevents you from finding what you need, we will gladly provide the information another way. Email us at ewa@accountsclarity.ca and we will respond by whichever method works best for you.

Feedback

We welcome your feedback on the accessibility of this site. If you encounter a barrier, please tell us:

  • the page you were on;
  • what you were trying to do;
  • what went wrong, and any assistive technology you were using.

Send this to ewa@accountsclarity.ca. We take this feedback seriously and will aim to respond promptly.

Ongoing work

Accessibility is not a one-time task. We review this site as it changes and continue to improve it over time.